Since 2003, Bandago has earned consistently top-rated reviews across Google, Yelp, and Trustpilot. From Grammy-winning bands on national tours to families on vacation, our customers trust us to deliver premium vans with outstanding service. Here's what they have to say.
4.3
★★★★☆
Based on 58 Google reviews across all locations
What Our Customers Say
Noah Masimore
San Francisco
★★★★★
Sharky Laguana is great! I couldn't recommend working with him enough!
2 months ago
Tera Duval
Austin
★★★★★
Great option for van rental! They were clean and efficient. Exactly what our group needed. And the customer service was great! Start to finish!
2 months ago
Estrategia Vargas
Miami
★★★★★
This is the second time we have rented a van for a family trip and both times have been great!!!
2 months ago
John Gerber
San Francisco
★★★★★
Super easy to schedule, very clean new van and great service all around. Thanks Bandago!
3 months ago
John
Austin
★★★★★
I had a very good experience from the start. I booked my van online through their website, and everything went smoothly. I even went to check out the van before renting it just to make sure it was big enough. After giving it some second thought, I decided to upgrade my van, so I called the number on their website and someone was super helpful in assisting me with upgrading to a different van that was more suitable for my trip and my family.
The van was clean and very easy to drive. I initially thought it would be difficult to handle; however, I got the hang of it very quickly, and in some instances it drove better than a truck or a car. The gas mileage on the diesel was very good, which really impressed me.
The representative at the facility was super helpful and nice, making sure everything was good. I would definitely recommend them and would absolutely do this again for future trips.
3 months ago
Valentina Ascuntar
Columbus
★★★★★
No issues at all when picking up or dropping off the car, car was in great condition, staff does very well answering quick our questions, definitely will be working with them again
3 months ago
Ryan Smith
Atlanta Airport
★★★★★
My organization ( a not-for-profit program that supports youth with learning challenges ) has rented 15p vans from Bandago for multiple years, during the busy holiday season over Christmas and New Year out of the Atlanta location. Bandago's level of customer support, general availability of larger vans and overall price is far better than any of the other, much larger retail operations. I truly loathe having to rent from Enterprise. With Bandago, there are no hidden fees, they have vans available all the time, their reps and staff are incredibly helpful, they respond to communications promptly and are upfront and honest. They'll actually pick up the phone if you need to call and you get to talk to a human!! I typically do not leave google reviews, but I wanted to put this out there and publicly thank their CST service team- Nohely, Bella, and the ATL location staff for their support. I hope others who are looking for larger vans and sprinters might see this and give them a shot. Thanks again, Bandago!
3 months ago
Freddy Herrera
Los Angeles
★★★★★
Best place and company to rent a van or sprinter from! Always clean, will take out seats ( hardly anyone else will do it!) and great staff. We have rented from them constantly and from all sites and the quality is always there!
4 months ago
Sarbjit Singh
Los Angeles
★★★★★
Van was excellent. Staff at In Los Angeles was very nice. Looking forward to renting more time in future. Thanks so much.
4 months ago
Hooman Emanuel
Los Angeles
★★★★★
Great experience. Easy to deal with. No hidden charges. Clean and newer Sprinter
5 months ago
Cierra scott
Atlanta Airport
★★★★★
This sprinter van rental was amazing! Easy on the pockets and just an overall hassle-free experience. I would absolutely rent from them again.
5 months ago
Lena Smith
Charlotte
★★★★★
My experience with Bandago Van Rental was excellent! From the moment that I spoke with their customer service over the phone and in-person. The cargo space was more than enough room. Thank you very much!
5 months ago
Vijo S.
Austin
★★★★★
Excellent experience renting a Sprinter for a large family vacation! Check in was a breeze, and the entire staff was great. Highly recommended!
5 months ago
Jon Camp
Chicago
★★★★★
This was the first time my band rented a van through Bandago, for a one-week Midwest tour. It was easy to order, the pickup and drop-off processes were clear and easy, and the folks at the local office were pleasant and helpful. Also, the van was great and comfortable! Would definitely use Bandago moving forward.
5 months ago
Dan Cleary
Nashville
★★★★★
Been renting vans for 5 years now from Bandago and love them! Never any issues, reasonable prices, and friendly service.
5 months ago
Vanessa Smith
Atlanta Airport
★★★★★
Great price and value for my money. I was running late for my appointment and they were understanding and waited for me. I rented from them twice and I am very satisfied with them. My next rental will be the Mercedes sprinter.
5 months ago
T.F. Nicholson
Nashville
★★★★★
Bandago is our go-to when renting large vans in Nashville. Great staff and excellent customer service. Their vans are clean, run great, and well-maintained.
5 months ago
Melissa Murphy
Atlanta Westside
★★★★★
This was the best experience anyone could ask for. The vehicle was clean and ready on time. The process was seamless and we were in and out in 15 min. We had no problems on our trip. The vehicle was well maintained and my family absolutely loved riding in style. We will definitely be booking again and truly appreciate Bandago for their part in making our trip a success. Also you can’t beat the price.
6 months ago
Brandon Wilson
Atlanta Westside
★★★★★
I was very happy with all aspects of this rental. The van was spotless when I picked it up and drove like a dream. This van had about 7,000 miles on it, handled great, adequate power and good fuel mileage.
When I need to rent a vehicle, which isn’t often, I generally start on the Turo app. This van was more economical and significantly more convenient. The next time I need to rent a similar van, my only call will be to Bandago. 5 stars all the way around!!!!! Thank you for a great rental experience!
6 months ago
Mike Sherman
Columbus
★★★★★
Second time for us renting from Bandago and both experiences were perfect. Vehicles are relatively new models, very clean, plenty of passenger capacity and easy to drive. The staff is great to work with on pickup and drop off. I'd highly recommend it.
6 months ago
Varsha Persad
Orlando
★★★★★
Wonderful service and experience with the rental of their vehicle!
Had no issues with the van and pick up and drop off was very easy!
Will definitely recommend for large groups.
7 months ago
nhifko
Portland
★★★★★
Easy to deal with, was able to source 2 15 passenger vans for an event for us after a major rental agency cancelled my reservation. Thank you, will definitely use your company again when the need arises.
7 months ago
Karen Miedema
Portland
★★★★★
Excellent customer service and the Ford van we rented was in top condition. It was the perfect vehicle for Hood To Coast 2025...comfortable, AC worked well, clean, roomy. Location of Bandago is near the airport, making pickup/drop off seamless. Will definitely be back!
7 months ago
Rhys Griffiths
New York
★★★★★
I needed a van with three seats and room for my daughter’s college move. Other companies only had two-seat vans, but Bandago adjusted the seating to give us the space we needed. The service was excellent!
7 months ago
Arlen Hall
Denver
★★★★★
Very clean vehicle and friendly staff. Bandago is a great company to work with if you need a short term van that you can attach a trailer.
7 months ago
Rand Ballard
San Francisco
★★★★★
I use Bandago sprinter vans all over the country. They are always newer vans, very well kept, clean and maintained. The pick-up and drop off is always easy as well as the reservation process. I would recommend them highly!
7 months ago
Brian Bartos
Chicago
★★★★★
2nd time renting high top Transit van to travel 750 miles one way on a Canadian fishing trip w/ 3 generations totaling 8 in a 15 passenger van! Van, ran great , clean and low millage and a great way to travel w/family , instead of two vehicles!
7 months ago
L Williams
Charlotte
★★★★★
Great service. Straight to the point. Vehicles was great! We had the Ford sprinter for 15ppl. Drove to Chicago great on gas, smooth ride, very comfortable. Most importantly super Affordable
8 months ago
Roger Dat Design
New York
★★★★★
We had an excellent experience renting with Bandago. For our recent youth retreat, we decided to rent a van, and the entire process was smooth and straightforward. The pricing was very affordable, and the van performed flawlessly throughout the trip. Pick-up was quick, and the drop-off was even easier. After this experience, I won’t rent from anywhere else, highly recommend Bandago!
8 months ago
Grace Lee
San Francisco
★★★★★
WOW! The most friendliest customer service over all. Very helpful, knowledgeable, easy process, etc. We made the reservation for 2024 15 passenger van but ended up up brand new 2025. Great, great, great experience! The cheapest rental by far. Too good to be true? Well it is TRUE!
8 months ago
Richard P
Chicago
★★★★★
Booked 2 separate vans for our summer tour and it was a great experience overall. I had a couple of last minute changes that needed to be made and the support team accommodated everything without any hesitation. This is the only company you want to rent a van from.
8 months ago
Hannah Finley
Columbus
★★★★★
This was my first time renting a vehicle for vacation. I rented the Ford Transit 15 passenger. It was awesome! Renting, picking up and dropping off the van was easy and quick. It drove amazing and all the kids and adults enjoyed riding in it during our trip.
8 months ago
Peter Park
Dallas
★★★★★
The car was ready on time, and the paperwork was completed shortly after. The keys were conveniently returned to the key box even at night.
8 months ago
Shelby Dantzler
Portland
★★★★★
Excellent experience. Highly efficient process from start to completion. The online reservations portal is super easy to navigate and the van was great. Very impressive, clean and easy to drive. The team was also accomodating with their easy drop off and after hour return process. We will definitely be using Bandago services again!
8 months ago
Thomas Ring
Nashville
★★★★★
We loved using Bandago for our family vacation van rental. We really like that they actually hold a van for the customer's rental, instead of playing it by ear like Hertz or Enterprise does. Bandago's van was clean and in good shape. The mileage limits were very high, so we also enjoyed that aspect. We will definitely use Bandago for our next extended family outing.
8 months ago
Marcus Walker
Atlanta Airport
★★★★★
Wonderful Experience! Had an i issue with my reservation (no fault of Bandago or my own) and Bandago went above and beyond to make sure my experience was top notch and first class. Even lucked up and got a brand new van! Highly recommend this business!
9 months ago
SEUNGMIN WOO
Atlanta Airport
★★★★★
Had to say this was the absolutely SMOOTHESD rental i have ever had, roomy kept everyone in the cabin nice and cook. Storage was absolutely roomy and abundant. Will definitely rent from Bandago again. This is a 10000% for me in comfort an the professionalism of the staff.
9 months ago
Monica Cory
Portland
★★★★★
Terrific experience!! Easy to book online and upload rental documentation in advance. Had a few questions that were easily answered by a great chat service .
The van was ready for us as scheduled. .Gathered up a bunch of the girlfriends to go wine tasting with a sweet spouse stepping g up to drive. So enjoyable . Totally worth it and look forward to scheduling another adventure soon.
9 months ago
Mark Garcia
Miami
★★★★★
★★★★★ Fantastic Service and Seamless Issue Resolution!
My experience with Bandago has been truly exceptional. The customer support team is absolutely incredible, especially Omshanti, Aaron, and Ben, who went above and beyond to assist us – truly a pleasure to work with!
What also really stood out was the claims department. Lorena handled our issue with such speed and fluidity, making a potentially stressful situation completely seamless. The entire process was fast and efficient, which was incredibly helpful.
Highly recommend Bandago for their top-notch service and efficient team!
9 months ago
Dana Bentz
Austin
★★★★★
10/10 experience! I rented a van for a weekend with a ton of family in town. The van was new, clean, and delivered on time. I highly recommend renting a van from bandago and I'll be renting from them next year!
9 months ago
Augusto Restrepo
Miami
★★★★★
Great experience!
Rented just for a day trip with my kids and some of his friends!
Easy to book, easy check in. Van was great, newer better than expected. Never drove a Van before and was so easy!
I drove to their pick up spot, parked my car around the corner on a park and fly location, and that was it! Will definitely do it again!
10 months ago
Chris E
Charlotte
★★★★★
Large selection of passenger vans. The only company offering passenger vans in the Charlotte area (that I could find). The van was clean, well maintained, and made a trip from NC to Maine to Montreal and back to NC. Customer service was friendly and helpful when we called to extend our rental. Easy pickup and drop off.
10 months ago
STICKS N' STONES
Atlanta Westside
★★★★★
17 day tour across 6 states and the van was great. Special thanks to the Bandage team for helping configure the seat to suit our needs. The Van was clean, very well maintained and surprising good on gas even fully loaded. All our interactions with Bandago, even though brief, were very pleasant and very accommodating. We would definitely rent anther vehicle from Bandago and would highly recommend them.
10 months ago
Andrea Hunt
Dallas
★★★★★
I have used Bandago (Austin) numerous times and have had top-notch customer service and a great experience every time. Easy to work with, easy to book online and actually easy to talk with someone over the phone if you have any questions. Would highly reccomend!
10 months ago
Jonathon Harbit
Denver
★★★★★
Rented a Mercedes Sprinter(Denver) for five day trip to Arizona(4 adults,7 kids). What a lifesaver. Couldn't have done it any other way, especially for the price. Flying doesn't let you enjoy the scenery/ experience. Highly recommend this company.
11 months ago
Steven Shepherd
Austin
★★★★★
This is the second van I have rented from Bandago in the last 18 months. The website for quotes and reservations is seamless and very user-friendly. The van was ready when I arrived, and the office associate was very helpful. I rented a 15-passenger van and easily removed two of the four rear seats to accommodate luggage. The van was equipped with 360-degree cameras and quickly connected to my cell phone for navigation and music.
11 months ago
Brian P.
San Francisco
★★★★★
This company has great customer service and the management is incredibly fair! And, the Sprinter Flex we rented was easy to drive, powerful, and spacious. After we picked up the van, we discovered that there were a few minor issues with the vehicle. We mentioned these issues to the folks at Bandago and, without hesitation they gave us a generous discount on the rental price. Most rental companies would not take responsibility or offer discounts under similar circumstances. Basically, Bandago is good to its word, cares for its customers, and provides an excellent product with great customer support. Above all, when doing a cross-country drive, the most important consideration is vehicle reliability. The van we rented ran perfectly, was easy to drive, and got us through high winds, rain, and snow with confidence. I'd give Bandago 10 stars if that were a possibility!
a year ago
Hugo
New York
★★★★★
First-time renter. I had a wonderful experience with Bandago. The day before my rental, I received a call to tell me that the Ford Transit van I reserved was not available due to maintenance. I was upgraded to a more expensive Sprinter at the same cost. The check-in process was extremely quick. Took 10 minutes. The van only had 4700 miles, brand new. Absolutely clean and in excellent condition, as expected. It was a pleasure doing business with you, and I am looking forward to my next rental.
a year ago
Debra Palm
Portland
★★★★★
Reserved the van, rented the van from some very helpful fellows. Very friendly and the van worked great. Took the grandkids Christmas light hunting and returned it the next day. Very fair price! Would rent from them again.
a year ago
Riklon Zedkaia
Atlanta Westside
★★★★★
Highly recommend this rental van company for large passenger vans. Arthur King is awesome, service is great, very quick and easy to work with. He made my family comfortable while taking care of the paperwork. More than 5 star service!
a year ago
Alexis Bennett
Atlanta Westside
★★★★★
I had an amazing experience renting a sprinter van from Bandago. The process was incredibly smooth and easy from start to finish. I highly recommend working with Author, he was absolutely fantastic! Pleasant, outgoing, and very informative, he made sure everything was seamless. The van itself was top-tier: spotless inside and out, fully gassed up, and ready to go. I can’t imagine a better place to rent from than Bandago. Truly an outstanding experience!
a year ago
Alex H
Denver
★★★★★
Awesome staff, great vans. So glad they have a location in Denver now.
The vans are perfect for not only bands but also for large groups! Get a sprinter for 12 people with a huge luggage hold in the back for a great price
a year ago
Kuhananth Karuna
New York
★★★★★
Bandago van rental offers a superb rental experience tailored to the needs of musicians, entertainers, and travelers alike. With a focus on providing top-notch service, reliable vehicles, and flexibility, Bandago has become a go-to choice for those seeking comfort and convenience on the road.One of the standout features of Bandago is its diverse fleet of vans, which are specially outfitted to meet the unique requirements of musicians and touring professionals. From spacious interiors to custom storage solutions for equipment and gear, these vans are designed to provide a comfortable and secure travel experience. Moreover, the vehicles are meticulously maintained to ensure reliability and safety on the road, giving customers peace of mind during their journey.Bandago's commitment to customer satisfaction is evident in its attentive service and flexible rental options. Whether booking for a day, a week, or an extended tour, customers can expect personalized assistance and support from the Bandago team. The staff is knowledgeable, friendly, and dedicated to ensuring that every aspect of the rental process runs smoothly, from reservation to return.Additionally, Bandago offers convenient pickup and drop-off locations in key cities across the United States, making it easy for customers to access reliable transportation wherever their travels may take them. This accessibility, coupled with Bandago's reputation for excellence, has earned the company a loyal following among musicians, touring professionals, and travelers seeking comfort and reliability on the road.In conclusion, Bandago van rental sets the standard for excellence in the industry, offering reliable vehicles, attentive service, and flexibility to meet the needs of customers. Whether embarking on a cross-country tour or simply hitting the road for a weekend getaway, Bandago provides the peace of mind and comfort that travelers deserve.
a year ago
teaveex3
Orlando
★★★★★
Bandango was easy to book and pickup/drop off was even easier. I did get lost (make a right upon passing the gates) but that was on me. When I called the help line for directions, they guided me swiftly to pick up. The staff member showed me the van, let me know the condition in which I should return it, and how to drop it off. Helped make a surprise birthday party even better! (Also, if you didn’t know, these vans are extremely comfortable to drive. I usually drive a rav4 and this was even easier almost…except for any sharp turns)
2 years ago
Nate Bellon
Chicago
★★★★★
Bandago has been our trusted partner for years, enabling us to bring the music to the people all across the country. The vehicles are always nice, with a wide range of vans available, from a simple Ford Transit to tricked-out Mercedes Sprinters with lights, entertainment systems, and dedicated cargo areas.
The staff is always friendly and professional, and I really look forward to each visit. They're always ready to help make your trip special and to attempt to make any issues right.
On top of that, they're one of the few rental outfits that will allow you to tow a trailer, which is a huge boon for an independent music group like ourselves.
Bands, church groups, road trips, personal rentals, they do it all with professional aplomb. I *love* Bandago, and I bet you will too!
2 years ago
Jason Vitto
Orlando
★★★★★
What a GREAT company. We rented a van for my family 11 people. I got it towed by mistake...8 mins over. They helped me like I was family!! I would give them 2000 stars if I could as it was 9:30pm on a friday. The van was perfect and the customer service second to NONE. Will use again and recommend 100%
3 years ago
Britta Stilwell
Miami
★★★★★
This was such an easy rental experience! Note that you do need to get a taxi/uber from the airport to the Bandago lot, but it's only like 5 minutes away. The booking process was quick and simple. The communication prior to the reservation was great. We ended up getting upgraded to a nicer van than we had reserved at no additional cost. Easy pick up and drop off with no issues. Would definitely recommend!
3 years ago
Doug DeLoach
Orlando
★★★★★
Great operation. Easy to reserve, pickup and drop-off. A little pricey, but the van was clean and accommodated our group of 8 comfortably.
4 years ago
Ben Starr
Dallas
★★★★★
I have used Bandago for the last couple of years to transport friends and family to look at Christmas lights. The new manager is totally awesome, he is running the place to a much higher standard than I have experienced in the past, and he is super cool and easy going. The vans I've rented here have aways been in excellent shape, spotlessly clean, and not only much nicer than other van rental agencies in Dallas, but with cheaper rates, to boot!
So glad I discovered them a few years back, they have made the Dallas van rental experience much nicer and more affordable!
4 years ago
SPICY
Chicago
★★★★★
Highly recommended to check the van first if you have no idea what it like.
We got the spinter captain. I love the car. Comfortable, easy to drive and good gas mileage about $70 for 370 miles. Van fit for ten people but six will be the best. Back seat no legs room and uncomfortable. Huge storage room in the back.
Services here was friendly and quick.
Will be back again soon.
6 years ago
Mike Smith
Nashville
★★★★★
3rd year in row we've used Bandago. Great people, Awesome vans. Love talking to the customer service people. They seem like surfers from California. So calm and easy going.
7 years ago
Jonathan Corcio
Los Angeles
★★★★★
First time renting a big van and I couldn't be happier with the experience!! Amazing customer service and reasonable prices. I especially loved the Mercedes vans
8 years ago
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